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The information below has been excerpted from the following: 1) the US Department of State's "International Travel" website (travel.state.gov/travel/), 2) the Australian Department of Foreign Affairs and Trade's "Smartraveller" website (www.smartraveller.gov.au), and 3) the UK Foreign and Commonwealth Office's "Foreign Travel Advice" website (www.gov.uk/foreign-travel-advice/). Additional information is available from these sources. World Trade Press annually assesses the information presented on this page.

United States: Department of State International Travel Information

Street crime remains a problem in Ukraine. The country continues to undergo significant economic, political, and social transformation, and income differences have grown accordingly. As a result, you and other foreign visitors may be perceived as wealthy and become easy targets for criminals. The police are poorly paid, trained, and equipped, and historically were considered to be one of the most corrupt organizations in Ukraine, frequently soliciting bribes. Although reforms are underway, they will take time. Ukrainian police and emergency services remain below Western European and U.S. standards in terms of training, responsiveness, and effectiveness. Ukrainian law enforcement and emergency officials rarely speak English and interpreters are not readily available.

Most street crimes reported to the Embassy are non-violent and non-confrontational, and range from various scams to simple pick-pocketing, purse-snatching, and theft of personal items from parked cars. Many of these crimes occur in downtown Kyiv or on the public transport system, including the subway (metro). Muggings, armed robberies, harassment, or the drugging of unsuspecting victims at nightspots and bars (where they are then robbed) have been reported, but less frequently. Cases of assaults in apartment building corridors, elevators, and stairwells, as well as armed break-ins and crimes involving firearms have also been reported, but are rare; most criminals do not carry guns. Victims frequently report that violent assaults involve the use of bottles or clubs.

A commonly reported scam in Kyiv is the “wallet scam,” which involves a person dropping a wallet or a packet of money near you. After you pick up the wallet/packet and attempt to give it back to the individual who dropped it, the scam artist claims that the wallet is missing money and accuses you of stealing it. The individual either threatens to call the police if you don’t pay or asks you to show your wallet to prove that you did not take any money. When you show your wallet, the thief grabs your money and flees. A very common variant involves a second person who intercedes and claims to be a police officer, often flashing a badge. The second person also asks to see your wallet, grabbing the money and fleeing or, through sleight of hand, stealing your money. Many variants exist: two wallets, three or more thieves, etc. All variants involve the victim picking up something and returning it to the person who dropped it.

U.S. citizens have reported being robbed by people posing as police officers. Police officers in Ukraine, including plain clothes officers, routinely stop people on the street to check identity documents and U.S. citizens are required to carry their passports and produce them on request. However, if you have doubts about the legitimacy of a police officer, you can ask to see their photo ID.

Burglaries of apartments and vehicles represent a common threat to long-term residents. Although few cars are actually stolen, primarily because of increased use of alarm systems and security wheel locks, vehicular break-ins and vehicular vandalism are frequent.

While most travelers do not encounter problems with crime in Ukraine, there have been hate crimes directed at ethnic and religious minorities, and members of the gay, lesbian, bisexual and transgender communities (please see more on LGBT issues under Special Circumstances section). In Kyiv, these incidents have occurred without provocation in prominent downtown areas commonly frequented by tourists. The majority of people targeted have been of Asian, African, or other non-European descent. Racial minorities may also be subject to various types of harassment, such as being stopped on the street by both civilians and law enforcement officials. Individuals belonging to religious minorities have been harassed and assaulted in Kyiv and throughout Ukraine. Although senior government of Ukraine officials have publicly deplored these hate crimes and groups behind them, Ukrainian street-level law enforcement officials are either unwilling or are unable to deter hate crimes effectively. The Government of Ukraine has established special law enforcement units to prevent and investigate hate crimes; despite these efforts, problems with this type of crime continue to exist.

Ukrainian law differs with regard to sexual assault and rape, and Ukrainian law enforcement officers generally treat such cases with less seriousness and professionalism than their U.S. counterparts. If you become a victim of rape or sexual assault, you should expect little assistance from Ukrainian law enforcement. We recommend you contact the U.S. Embassy in Kyiv to help find medical care, and to help you understand the local criminal justice process.

Internet Scams

Internet crime is a serious problem in Ukraine. The U.S. Embassy frequently hears from people who have had large amounts of money stolen by internet contacts they thought were their friends, loved ones, or romantic interests. These Internet scams include lotteries, on-line dating or introduction services, and even requests from a “friend” in trouble. In many cases, scammers troll the Internet for victims and spend weeks or months building a relationship and credibility. Once they have gained their victim’s trust, they create a false situation and ask for money. Once money has been sent, there is almost no chance it will be recovered.

In many other cases, U.S. citizens are scammed into sending money to a person or agency in Ukraine with the understanding that either a young woman will visit the United States, or the U.S. citizen will visit her in Ukraine. Often, these scams lead to requests for increasing amounts of money for various purposes, including requests to assist with faked emergency situations (such as unexpected ticket or visa fees, serious illness, or family members in trouble). Once the U.S. citizen becomes suspicious, the individual or agency will cut off contact. Many of these scams have existed for many years using a variety of different identities, agency names, and addresses. In addition, some U.S. citizens visiting their “friend” or “fiancé” in Ukraine have been extorted out of thousands of dollars, and in some cases have been seriously assaulted. Numerous U.S. citizens have also lost money to agencies and individuals who claimed to be able to arrange a student or fiancé visa to the United States. We urge you to read the document entitled “Marriage Brokers” on our website for additional information.

Another scam involves scammers hacking a social media account and sending fake messages to friends and relatives stating they are in trouble and need money immediately.  Do not send any money if you receive such a message. Contact the U.S. Embassy immediately if you suspect a U.S. citizen is in distress in Ukraine. 

Credit Card Fraud

Credit card and ATM fraud are wide-spread. Ukraine generally operates as a cash economy, and money scams are common. Although credit card and ATM use among Ukrainians is increasing, the Embassy strongly recommends that you exercise caution and use credit cards only at reputable businesses. You should avoid using ATMs on the street or in public places whenever possible. Machines located inside bank branches are generally safer. 

Crime Against Business

 The Embassy has received reports of harassment and intimidation directed against foreign business persons and interests. Reported incidents include:

  • Physical threats (possibly motivated by rival commercial interests tied to organized crime).
  • Local government entities engaging in such practices as arbitrary termination or amendment of business licenses, or dilution of corporate stock to diminish U.S. investor interest.
  • Delays of payment or delivery of goods.
  • Arbitrary “inspections” by tax, safety, or other officials that appear designed to harm the business. U.S. business entities are encouraged to read the most recent Overseas Security Advisory Council (OSAC) Annual Crime and Safety Report for Ukraine.

Do not wire money to Ukraine unless the recipient is well-known to you and the purpose of business is clear. United States citizens have reported transferring money to Ukraine to pay for goods purchased from residents of Ukraine via online auction sites, but never receiving the goods in return.

Don’t buy counterfeit or pirated goods, even if they are widely available. Not only are the bootlegs illegal to bring back into the United States, if you purchase them you may also be breaking local law.

VICTIMS OF CRIME

If you are the victim of a crime in Ukraine, you should contact the local police and the U.S. Embassy in Kyiv. We can:

  • Replace a stolen passport.
  • Help you find appropriate medical care following violent crimes such as assault or rape.
  • Put you in contact with the appropriate police authorities and, if you want us to, contact family members or friends.
  • Help you understand the local criminal justice process and direct you to local attorneys, although the local authorities are responsible for investigating and prosecuting crime.

In case of emergency in Ukraine, call the following emergency numbers:

  • Fire – 101
  • Police – 102
  • Ambulance – 103

Operators generally do not speak English. As noted previously, Ukrainian police and emergency services are still generally below Western European and U.S. standards in terms of training, responsiveness, and effectiveness. United States citizens have reported waiting up to several hours for Ukrainian police and ambulance services to respond to calls for emergency assistance, especially in rural areas. Ukrainian law enforcement provides no adequate level of deterrence to street crime, and is not able to investigate criminal incidents to any minimal level expected in Western countries. Visitors to Ukraine should note that Ukrainian law enforcement and emergency response officials generally do not speak English, and translators are generally not readily available.

Please see our information on victims of crime, including possible victim compensation programs in the United States.

Australia: Department of Foreign Affairs and Trade Travel Advice

The rate of crime is increasing in Ukraine. Robbery, pickpocketing and bag snatching occur regularly particularly on public transport, at crowded markets, in popular tourist areas and in bars and nightclubs. Drink spiking, with the intention of robbing the victim while incapacitated, has been reported. Street scams are common. Criminals are known to target foreigners.

Australians should take extra care at night in the centre of Kyiv as there have been reports of an increase in street crime and muggings.

Some Australians have been defrauded by bogus internet friendship, dating and marriage schemes operating in Ukraine. These scams typically result from connections made through internet dating schemes or chat rooms. Once a virtual friendship develops, the Australian may be asked by their friend or prospective marriage partner to send money to enable travel to Australia or to pay rent or other living costs for their friend/fiancé. In some cases the relationship is terminated, with very little chance that any funds can be recovered.

United Kingdom: Foreign and Commonwealth Office Foreign Travel Advice

Most visits are trouble free. But foreign nationals have been the victims of violent crime in Kyiv and other major cities. In some cases attacks have been racially motivated. Travellers of Asian or Afro-Caribbean descent and individuals belonging to religious minorities should take extra care.

You should report any incidents to the police. A list of local translators is available on the British Embassy website.

Be alert to the possibility of street crime and petty theft. Foreigners may appear to be lucrative targets. Where possible, avoid walking alone late at night in dark or poorly lit streets. Keep valuables and cash safe and out of sight, especially in crowded areas, tourist spots, and public transport, where pickpockets and bag snatchers operate.

A common scam is to drop a wallet or bundle of money in front of a tourist. The criminal then “finds” the money and asks if it is the tourist’s or offers to share the money with them. If you are approached in this way, you should walk away without engaging in conversation.

Don’t lose sight of your credit cards during transactions.

Theft of and from vehicles is common. Don’t leave documents or money in your vehicle. Unregulated taxi drivers can overcharge. Use official taxis, which have the name and telephone number of the taxi company on the side of the door and on the top of the taxi.

Do not leave drinks or food unattended as they could be spiked. Beware of accepting drinks from casual acquaintances.

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